Account Security
Failed login attempts
After a number of failed login attempts, an account is automatically locked for 30 minutes. A Firm Admin can unlock it manually:
Go to Settings → Users.
Open the affected user.
Click Unlock Account.
Forced password reset
To require a user to change their password on next login:
Open the user's profile.
Click Force Password Reset.
Password reset (by user)
Users can reset their own passwords via the Forgot Password link on the login page. A reset link is sent to their registered email address.