Templates vs Precedents — few vs many

CaseConnect deliberately separates two things:

Templates

Precedents

What it is

The shell — layout, letterhead, merge fields

The legal content — the actual worded document or clauses

How many

Few (a handful per firm)

Many (one per scenario)

Organised by

Document type (letter, file note, email)

Practice area, folder, tags

Who maintains it

Firm Admin / a template builder

Fee earners with legal knowledge

You should end up with roughly 5–10 templates in total — for example:

  • Standard Letter (DOCX)

  • File Note / Attendance Note

  • Standard Email

  • Court Document / Form shell

Everything scenario-specific (a letter of claim, a client care letter, a specific clause) lives as a precedent, not as its own template. If you find yourself creating a new template for every letter, stop — that content belongs in a precedent.



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