Payment Requests

Payment requests are formal requests to transfer money — for example, requesting that funds be released from the client account to pay a disbursement or to transfer a balance to the client on completion.

To raise a payment request:

  1. Go to Accounts → Payment Requests and click New Payment Request.

  2. Fill in:

    • Account to debit

    • Payee

    • Amount

    • Matter

    • Reason/description

  3. Submit for approval.

Payment requests require approval before processing to maintain the required two-person authorisation control.


Was this article helpful?
©2026 We Serve You Limited T/A CaseConnect