CaseConnect maintains two types of accounts in line with SRA requirements:TypePurposeClient AccountHolds client money — funds received on behalf of clients and held in trust. Must be kept strictly separate from office money.Office AccountHolds the firm's ...
Go to Accounts in the left sidebar for the financial dashboard, which shows:Current balances across client and office accountsRecent transactionsPending payment requestsReconciliation statusCompliance alerts
Go to Accounts → Transactions to view all account transactions. Filter by:Account (client or office)Transaction type (receipt, payment, transfer, etc.)Date rangeMatterStatusTo view transactions for a specific matter, open the matter and go to the Client A ...
Transactions are typically created automatically when payments are recorded in Billing, disbursements are approved, or client money is received. You can also record manual transactions:Go to Accounts → Transactions.Click New Transaction.Select the account ...
Payment requests are formal requests to transfer money — for example, requesting that funds be released from the client account to pay a disbursement or to transfer a balance to the client on completion.To raise a payment request:Go to Accounts → Payment ...
Inside each matter:Client Account tab — shows all client money receipts and payments for the matter, current client account balance, and a ledger history.Office Account tab — shows office account activity for the matter including costs, disbursements paid ...
Bank reconciliation matches your CaseConnect transaction records against your actual bank statements to ensure they agree.Running a reconciliationGo to Accounts → Reconciliations.Click New Reconciliation.Select the account to reconcile.Upload your bank st ...
The suspense ledger holds money received that cannot yet be identified or allocated to a specific matter — for example, a bank transfer with no reference.Viewing the suspense ledgerGo to Accounts → Suspense to see all unallocated funds.Allocating a suspen ...
CaseConnect monitors accounts for common compliance issues and surfaces alerts on the dashboard, including:Accounts with a debit (negative) client balanceClient money held without an associated open matterReconciliation overdue (not reconciled within the ...
Where client money is held for a period that attracts interest, CaseConnect supports interest calculations. Go to Accounts → Interest to view and record interest credits on client accounts.
Go to Accounts → VAT Report for a summary of VAT on transactions in a given period. This supports preparation of your VAT returns.
Two-person rule: All material transfers from client to office account should involve a second authorised person. CaseConnect's payment request approval workflow supports this.Reconcile regularly: Monthly reconciliation is the minimum recommended. Weekly i ...