Getting a template into CaseConnect
Firm Admins (or users with template permissions) only.
Build the Word file with merge fields (see the Template Builder Guide).
Go to Precedents → Templates → New Template.
Fill in the title, type, category, and (optionally) practice area.
Upload the DOCX file.
Set the status to Active.
Generate a test document against a real matter and check every field filled in correctly.