Logging a Phone Call

  1. Go to Communications and click New Phone Call.

  2. Fill in:

    • Matter

    • Date and time of the call

    • Direction — Inbound or Outbound

    • Duration (minutes)

    • Summary — what was discussed

  3. Optional:

    • Mark as billable — creates a time entry for the call duration

    • Mark as confidential/privileged

  4. Click Save.


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