4. Building a letterhead template — worked example

Here is a complete, correct standard-letter body. You can lift this structure directly:

{{ firm_name }}
{{ firm_address }}
Tel: {{ firm_phone }}   Email: {{ firm_email }}
 
{{ today_long }}
 
{{ recipient_name }}
{{ recipient_address }}
 
Dear {{ recipient_salutation }}
 
Re: {{ matter_title }}
Our ref: {{ matter_reference }}
 
[The fee earner's wording goes here.]
 
Yours sincerely
 
 
{{ solicitor_name }}
{{ firm_name }}

Notes:

• {{ recipient_address }} and {{ firm_address }} already produce multi-line addresses — put them on their own line; don't try to break them into lines yourself.

• {{ recipient_salutation }} already includes the word "Dear" is not added by the field — so keep the literal word Dear in the template as shown, or the field will produce just "Mrs Smith". (If you prefer the field to supply the whole greeting, check with the CaseConnect team which behaviour is configured.)