Logging an Email

  1. Go to Communications and click New Email Log, or go to the matter's Communications tab.

  2. Fill in:

    • Matter — which matter this email relates to

    • Subject

    • Date and time of the email

    • Direction — Inbound (from client/third party) or Outbound (sent by you)

    • Summary — a brief description of the email content

    • Participants — who sent and received the email

  3. Optional:

    • Attach the email as a file

    • Mark as billable — creates a linked time entry

    • Importance — Normal, High, or Low

    • Confidential/Privileged flags

  4. Click Save.


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