Logging an Email
Go to Communications and click New Email Log, or go to the matter's Communications tab.
Fill in:
Matter — which matter this email relates to
Subject
Date and time of the email
Direction — Inbound (from client/third party) or Outbound (sent by you)
Summary — a brief description of the email content
Participants — who sent and received the email
Optional:
Attach the email as a file
Mark as billable — creates a linked time entry
Importance — Normal, High, or Low
Confidential/Privileged flags
Click Save.